Ohio Wesleyan has some great news from our partners at Campus Dispatch, who handle dispatching services for the Department of Public Safety.
- Campus Dispatch has grown and hired multiple new dispatchers, all of whom are both English and Spanish speakers. Effective immediately, you can request a Spanish-speaking dispatcher if desired.
- The call tree (e.g. “press 1 for…”) is getting phased out. Campus Dispatch is integrating voice recognition AI software so you’ll be able to speak your request and move through their system quicker. Always call 9-1-1 in an emergency, but if you accidentally call our non-emergency line of 740-368-2222, we have been assured the voice software will recognize phrases for an emergency and immediately connect you with the dispatcher, who will transfer you to our local 9-1-1 call center.
A quick reminder that the automated system with Campus Dispatch is not a voicemail. Don’t hang up! Follow the phone tree prompts, or the voice recognition software when it rolls out, to get your request processed.
OWU Sponsoring Organization/Office: Department of Public Safety
Contact: Sean Bolender at psafety@owu.edu