I think what caught my attention the most while looking through the articles and website is how many aspects cityworks can be involved with at the city government level. It almost reminds me of vertical integration, where all assets and everything a city would need to be managed is all in one place whether it be pavement analysis, bills, permits, response and so much more. This is extremely important in marketing to new clients because they won’t have to worry about other external programs. Cityworks is truly convenient in the fact that everything can be managed on one site and cuts down on excess time for government employees.

Another thing that I enjoyed was the approach of going paperless with reports and work orders. I watched the video on Augusta, Georgia and it was clear that going paperless and integrating cityworks increases efficiency and productivity while also benefiting the environment. Lastly, I picked up that while cityworks serves many communities and has multiple aspects to its service, they never fail to help find what works for each individual city or airport. While cityworks has set services, they work with communities to find what works best for each client. It’s clear that cityworks can work for any city or airport in finding the right solutions to build a more efficient community.