{"id":126571,"date":"2025-04-16T08:00:07","date_gmt":"2025-04-16T12:00:07","guid":{"rendered":"https:\/\/sites.owu.edu\/daily\/?p=126571"},"modified":"2025-04-16T08:13:59","modified_gmt":"2025-04-16T12:13:59","slug":"information-services-hiring-student-worker-for-summer-position","status":"publish","type":"post","link":"https:\/\/sites.owu.edu\/daily\/information-services-hiring-student-worker-for-summer-position\/","title":{"rendered":"Information Services Hiring Student Worker for Summer Position"},"content":{"rendered":"<p>IS is now hiring an OWU Help Desk Assistant for a nearly full-time summer position &#8212; 30 hours per week during summer. This Assistant provides telephone, email, chat, and walk-up customer service and helps to keep online support resources up-to-date. Duties include:<\/p>\n<ul>\n<li>Answer Help Desk phone calls and online chat.<\/li>\n<li>Respond to email questions and requests as tickets.<\/li>\n<li>Assist with connecting devices to our campus networks.<\/li>\n<li>Collaborate with IS staff, as needed.<\/li>\n<li>Edit and revise websites as needed.<\/li>\n<\/ul>\n<p>We&#8217;re looking for someone with these skills:<\/p>\n<ul>\n<li>Computing knowledge &amp; troubleshooting (the more the better).<\/li>\n<li>Customer service (more important than technical know-how).<\/li>\n<li>Good communication, both written and oral.<\/li>\n<li>Initiative and ability to work independently.<\/li>\n<\/ul>\n<p>If interested, please find the job posting on\u00a0<a href=\"https:\/\/www.owu.edu\/about\/offices-services-directory\/human-resources\/career-information\/job-openings\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.owu.edu\/about\/offices-services-directory\/human-resources\/career-information\/job-openings\/&amp;source=gmail&amp;ust=1744851474751000&amp;usg=AOvVaw1-9HXBrsthlvn8n-vtOSX4\">Human Resources&#8217; Job Openings page<\/a>.<\/p>\n<p>OWU Sponsoring Organization\/Office: Information Services<br \/>\nContact: David Soliday at\u00a0<a href=\"mailto:helpdesk@owu.edu\" target=\"_blank\" rel=\"noopener\">helpdesk@owu.edu<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>IS is now hiring an OWU Help Desk Assistant for a nearly full-time summer position &#8212; 30 hours per week during summer. This Assistant provides telephone, email, chat, and walk-up customer service and helps to keep online support resources up-to-date. Duties include: Answer Help Desk phone calls and online chat. Respond to email questions and [&hellip;]<\/p>\n","protected":false},"author":2057,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"categories":[5],"tags":[],"class_list":["post-126571","post","type-post","status-publish","format-standard","hentry","category-student-news-events"],"blocksy_meta":[],"acf":[],"_links":{"self":[{"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/posts\/126571","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/users\/2057"}],"replies":[{"embeddable":true,"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/comments?post=126571"}],"version-history":[{"count":3,"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/posts\/126571\/revisions"}],"predecessor-version":[{"id":126602,"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/posts\/126571\/revisions\/126602"}],"wp:attachment":[{"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/media?parent=126571"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/categories?post=126571"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sites.owu.edu\/daily\/wp-json\/wp\/v2\/tags?post=126571"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}